Need a company you can rely on? LWS awarded Trading Standards ‘Buy with Confidence’ status

LWS have just been awarded ‘Buy with Confidence’ status.

What is Trading Standards Buy With Confidence?

The Buy with Confidence scheme is an initiative by the Trading Standards Service in West Sussex, in conjunction with other services in the South East to help businesses comply with the law, while improving consumer protection through a partnership approach. It will be open to any business with premises within the area covered by West Sussex County Council providing they meet the criteria.

Why use a business with the Buy with Confidence logo?

Business that have gained this status are shown to:

• Be committed to fair trading and to providing a quality service for their customers?
• Undertakes to comply with the spirit and the letter of the law and not restrict your rights?
• Deals with customers promptly, efficiently and courteously and in accordance with good trading practice?
• Has a sound customer complaints procedure
• Makes sure that their staff are competent for the work they carry out
• Before being accepted as a member the business has demonstrated a high level of commitment to operate in a fair and honest way and has been audited by Trading Standards personnel, including a Criminal Records Bureau check.

See the Buy with Confidence website for more detail.